Please note we deal with TRADE ONLY, you will only be able to register if you are a bonafide business.

  • To be authorised to shop at Bestpets you need to retail petfoods and / or accessories as the whole of your business (this will vary for Pet Grooming businesses.) If you are a Boarding Kennels we would need to see your licence.  Breeders would need to operate as a business. Under no circumstances is shopping for personal pets allowed.
  • Customers starting up in business need to provide letters from banks, solicitors, etc as proof of starting a business.

To register you will need to provide two forms for proof of trading, i.e. an official company invoice or utility bill. This needs to confirm your name and the company name and VAT number (where applicable). Letterheads alone will not be accepted as proof of trade.

To apply for an account at Bestpets please call our Customer Contact Centre on 01738 646666, email using or use this Contact Form. The Contact Centre will ask you to confirm your business details, including your business postcode. They will then arrange for one of our Regional Sales Development Managers to contact you to book an appointment to meet you.